Notes from the wrap.
Essays on building operational AI systems, what I'm learning running AECFirmAI in production, and how I think about the work — written in the same voice I work in.
What I learned watching CAD professionals send files to clients
A year of sitting inside a civil engineering firm watching CAD professionals send files to clients revealed five hidden problems inside what looked like a simple delivery process. Here's what we built to solve them.
Per-seat pricing is the wrong shape for AI
Per-seat pricing made sense when you were buying access to a tool. It makes no sense when you're buying an outcome. Here's the model I use instead — and why it scales cleanly with both the underlying AI's cost and the value created.
AI tools are commodity. The wrap is the value.
Every professional services firm has access to the same AI tools. The leverage isn't the tool — it's the someone who maps a real process, builds a system around it, and runs it in production.
